MEDIBUDDY
Your children’s health at your fingertips
Product Design | Interaction Design | Prototyping
TIMELINE
February 2024 - May 2024
Slovakia
LOCATION
Full-Stack Product Designer
ROLE
How can I make it easier for parents to organize, access, and manage their children's health information and appointments in one convenient app?
THE PROBLEM
Parents often struggled to efficiently organise and access their children's medical information. They face daily challenges in managing appointments and tracking health records.
Keep your children's health in check with Medibuddy!
THE SOLUTION
Medibuddy is an app that allows parents to easily review their children's health records, track medications, and stay on top of upcoming healthcare visits.
Easily access and review your children's health records, including vaccinations, allergies, medications, and medical history - all in one secure place.
Health Records Review
• Centralized Health Information: Access comprehensive records for vaccinations, allergies, medications, and medical history.
• Child-Specific Data: Review individual health details for each of your children in one secure location.
• User-Friendly Interface: Easily navigate and manage health records with a streamlined and secure platform.
Our app allows you to seamlessly schedule upcoming appointments, making it simple to manage your children's healthcare.
Schedule Appointments
• Effortless Appointment Scheduling: Easily book upcoming healthcare appointments for your children.
• Integrated Calendar: Manage all your children's appointments in one convenient place.
• Automated Reminders: Receive notifications to ensure you never miss an appointment.
Keep track of your child's medications, including dosage instructions, schedules, and refills. Our app ensures you never miss a dose.
Medication Tracking
• Comprehensive Medication Management: Track your child's medications with detailed dosage instructions and schedules.
• Refill Reminders: Receive alerts to ensure timely refills and avoid running out of medication.
• Dose Notifications: Get reminders to ensure you never miss administering a dose.
Understanding the user
THE RESEARCH
When I started my research, I put a lot of effort into coming up with questions that would get detailed and honest feedback from parents. I wanted to keep the questions as unbiased and open-ended as possible to avoid steering the answers. I don't know many people with young children, but luckily, my aunt had just become a new mom. Her fresh experiences and insights were super valuable for my research.
She was my main go-to for an in-person interview, giving me rich, nuanced information straight from someone dealing with the challenges of new parenthood. Our conversations gave me a deep look into her daily life, highlighting her specific needs and concerns. This firsthand information was crucial for shaping my research and keeping it grounded in real-world experiences.
Her feedback, along with insights from other parents, helped me identify key areas that needed more exploration. I focused on understanding what parents need when managing their children's health information.
This included finding out how they currently track vaccinations, medications, allergies, and medical history, and what challenges they face. This initial research laid a solid foundation for my project, guiding the development of an app tailored to meet these needs effectively.
Next, I created a simple Google Forms survey and gathered those questions there. I knew the survey wouldn't be as in-depth as the interview would be, but I could reach more people to send it to. I asked my brother, who has colleagues at work with young children, my best friend who has a sister with two children, and my mom's cousin who has four children, two small ones. At first, it was hard to persuade people to answer the survey considering how little free time young parents have, but I managed to get responses from 70% of the people I reached out to.
Gathering the feedback
Identifying user pain points in terms of experience, navigation, and interaction enabled me to pinpoint specific areas for improvement, ensuring the app is not only intuitive and user-friendly but also provides a seamless and satisfying experience.
Identifying user pain points
EXPERIENCE
The primary motivation for individuals to shop for camping supplies online is convenience.
01
ACCESSIBILITY
Customers value the accessibility of detailed product information, user reviews, and comparisons.
02
INTERACTION
Customers appreciate the ease of comparing prices and features across different brands.
03
Understanding the user persona was incredibly helpful in my research because it allowed me to tailor the app's features to meet the specific needs and preferences of the target audience, ensuring a more user-friendly and relevant experience.
User persona
Conducting a competitor analysis, which included one direct and two indirect competitor apps, provided valuable insights into industry standards and best practices, helping me identify opportunities to differentiate our app and offer unique features that better serve our users' needs.
Competitor analysis
Creating storyboards was a helpful part of my process, despite my lack of drawing skills. I used simple sketches and diagrams to visualize user interactions and app functionality, creating both a big picture storyboard to outline the overall user journey and a close-up storyboard to detail specific interactions. This approach helped clarify and refine the user experience.
Storyboarding
Big Picture Storyboard
Close-Up Storyboard
Starting the design process
THE DESIGN
Simple navigation was one of the most important things users wanted when I was doing research. I wanted to create minimalistic and very organised system so the navigation through the app would be simple for everyone.
Creating a clear information structure helped me organise content better, greatly improving how effective my designs were.
Wireframes
I started by sketching wireframes to brainstorm my design concepts for the primary screens. Using both traditional paper sketches and digital tools, I was able to map out the layout and functionality of the app right from the start. This early process helped me visualise my ideas effectively.
When I moved from paper wireframes to digital wireframes, I tried to create them with the proper grid, spacing, font sizes etc.
That way I had a correct information from the start, and could easily make style changes as I went along.
Low-fidelity prototype
First, I created interactive links between the different screens by using the Prototype tab. I then added hotspots and transitions to simulate user navigation. Finally, I tested the flow to ensure a seamless user experience, making adjustments as needed based on feedback. This approach helped visualise the app's functionality and user journey effectively.
Usability study: Findings
HEALTH RECORDS ACCESS
Participants highly appreciated the convenience of accessing health records. The ease of retrieving and viewing their medical information was seen as a significant benefit, contributing positively to their overall experience with the system.
01
02
LARGER BUTTONS
The participants found the larger buttons particularly useful, as they facilitated easier tapping. This feature was well-received, enhancing the usability of the interface by making interactions more intuitive and accessible, especially for users who may struggle with smaller touch targets.
APPOINTMENT SCHEDULING
One of the main areas identified for improvement was the appointment scheduling process. Users felt that there were too many steps involved in booking an appointment, which could be streamlined to enhance efficiency and user satisfaction. Simplifying this process could lead to a better overall usability.
03
From the beginning, I wanted to keep this app as simple as possible so even those not tech-savvy could easily navigate it. I initially thought of using the classic hospital green, but it felt too predictable. I wanted a colour that would make the app feel welcoming and safe, giving parents peace of mind that their children's records are protected, so I went with this blue colour instead.
Brand development: Simple and easy to use
Colors
Typography & Button
Since this was my first project, I wanted to get hands-on with as much as possible. Initially, I considered using stock photos for the icons, but I decided to challenge myself and create my own. It was a fun learning experience and added a personal touch to the app.
Icons
I wanted the prototype to feel just like the real app, so I made some of the buttons and elements interactive. This way, users could get a true sense of how it would work. It was important to me that the experience was as realistic as possible, allowing users to fully engage and provide meaningful feedback.
Assets
Click on the screens to play!
Ensure you keep your children's health in check with Medibuddy, your trusted partner for providing essential healthcare solutions and support!
Final design
Check out the Figma file.
Impact and what I learned
TAKEAWAYS
Targeted users expressed strong enthusiasm for the app's potential to organise their children's medical information. They particularly appreciated the convenience of booking appointments directly within the app. Also, they liked the clean design and intuitive navigation, it was the plus for those who don't consider themselves tech-savvy.
Impact
Jumping into my first UX design project, I totally downplayed the importance of research. But let me tell you, I couldn't have been more wrong! Getting into research right off the bat opened up a whole new world. It was like stepping into someone else's shoes and seeing things from a fresh angle. I realised that even the tiniest details can make a massive difference in user experience. Thanks to this eye-opener, l've besome way better at understanding where people are coming from and being more empathetic.
What I learned
